Utility Information

How to Report a Utility Problem

Electrical Outage

To report an electric outage during the business day, contact the City of Gardner Electric Division at (913) 856-0914; After-hours and weekends dial (913) 856-6802. 

Water or Sewer Service Problems

To report a problem with water or sewer service during the business day, contact the City of Gardner Public Works at (913) 856-0914; After 5:00 pm and before 8:00 am, dial (913) 856-6802.

Natural Gas Service Problems

To report a problem with natural gas service call Kansas Gas Service at 1-800-794-4780 or Atmos Energy at 1-800-621-1867. If it is an emergency, dial 911.  If your carbon monoxide detector is detecting elevated levels of carbon monoxide, dial 911 for assistance. 

Telephone Service Problems

If you are an Embarq customer, to report a problem with home telephone service, call 1-800-788-3600.  If you are an SBC customer, report a problem by calling 1-800-246-8464.

Cable Service Problems

To report a problem with cable television service, call Time Warner at 1-800-531-2453.