Utility Billing

The Utility Billing Division is staffed by a Utility Billing Supervisor, a Utility Billing Specialist, two Customer Service Representatives, and four Meter Reader/Technicians. The Utility Billing Division is responsible for reading utility meters, installing water meters, maintaining meters, determining consumption, creating and processing utility bills and monitoring the receipt of payments for the amounts billed. The Utility Billing Division also responds to customer inquires and provides follow-up either internally or in the field if required. The Division maintains approximately 6,000 Active Utility Accounts. The Utility Billing Division is responsible for all customer move-ins and move-outs in the community.

• New Customer Account Setup
• Transfers of Utility Accounts
• Termination of Utility Accounts
• Answer inquires regarding Utility Billing Accounts
• Accept Utility Billing Payments
  
  

Payment Information

• We currently accept Master Card and Visa
• On-line Bill Payments can be made on this web site
• Budget Billing is available by calling 913-856-7535
• Over the Phone Payments can be made at 913-856-7535
• Payments can be mailed to: City of Gardner - 120 E Main St, Gardner, KS 66030
• Payment Drop boxes are located at the following locations:
  
  

  City Hall		120 E Main St (East side of building)
  Embarq		435 East Main Street
  Conestoga Mobile Home Park		1199 East Santa Fe (near clubhouse)
  Price Chopper		830 East Main Street (inside by Customer Service Counter)
  Metcalf Bank		109 East Main Street (next to automatic teller machine)