Electric Distribution

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Electric distribution lines carry electricity from the electric substations directly to the customers. Small transformers, on poles or underground, reduce the voltage to 120-240 volts for residential customers. Commercial and industrial customers' voltage needs are provided on a case by case basis.
 
The distribution crews service a 9.6 square mile area, and maintain 46 miles of overhead distribution lines and 94 miles of underground distribution lines.  They are responsible for line construction and rehabilitation, and maintenance of all the electric lines and services in the City.  All electric distribution employees are highly trained and dedicated to providing immediate and efficient responses to individual or area outages as they occur, 24/7.

Electric Service Outages

Electric Service Area

Streetlight Outages

The distribution crews are also responsible for repair and maintenance of approximately 1750 street lights.  The majority of the City's lights utilize high-pressure sodium, energy efficient bulbs designed and installed to provide a safe level of illumination on the roadways.  As part of the City's energy saving policies, crews have begun replacing the sodium lights with energy efficient LED lights, which are less costly energy-wise and longer lasting than the sodium lights.

Street light problems can be reported via by submitting a Service Request, by e-mail to the Utilities Department, or by phone to the Utilities Department, 913-856-0980, or the after hours phone number, 913-856-6802.

Tree Trimming Program

The Electric Distribution Supervisor oversees and administers the on-going tree trimming program, created to provide an annual process to maintain line and right-of-way clearance with a four-year trim cycle.

Electric Service Standards

The City of Gardner is dedicated to providing guidance and enforcing policies to ensure the highest level and quality of electric service for all of our residential, commercial, and industrial customers.

Electrical Safety

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