Utility Billing
Utility Services
The Utility Billing Division is staffed by a Utility Billing Supervisor, a Utility Billing Specialist, two Customer Service Representatives, and four Meter Reader/Technicians. The Utility Billing Division is responsible for reading utility meters, installing water meters, maintaining meters, determining consumption, creating and processing utility bills and monitoring the receipt of payments for the amounts billed. The Utility Billing Division also responds to customer inquires and provides follow-up either internally or in the field if required. The Division maintains approximately 6,000 Active Utility Accounts. The Utility Billing Division is responsible for all customer move-ins and move-outs in the community.
The Utility Billing Division is staffed by a Utility Billing Supervisor, a Utility Billing Specialist, two Customer Service Representatives, and four Meter Reader/Technicians. The Utility Billing Division is responsible for reading utility meters, installing water meters, maintaining meters, determining consumption, creating and processing utility bills and monitoring the receipt of payments for the amounts billed. The Utility Billing Division also responds to customer inquires and provides follow-up either internally or in the field if required. The Division maintains approximately 6,000 Active Utility Accounts. The Utility Billing Division is responsible for all customer move-ins and move-outs in the community.
General Information
| Utility Billing Customer Service | Phone (913) 856-7535 |
|
120 East Main Street -- Gardner, Kansas 66030
|
Fax (913) 856-0996
|
Services Offered
- New Customer Account Setup
- Transfers of Utility Accounts
- Termination of Utility Accounts
- Answer inquires regarding Utility Billing Accounts
- Accept Utility Billing Payments
Payment Information
- We currently accept Master Card and Visa
- On-line Bill Payments can be made on this web site
- Budget Billing is available by calling 913-856-7535
- Over the Phone Payments can be made at 913-856-7535
- Payments can be mailed to: City of Gardner - 120 E Main St, Gardner, KS 66030
- Payment Drop boxes are located at the following locations:
| City Hall | 120 E. Main St. (east side of building) |
| Embarq | 435 E. Main St. |
| Conestoga Mobile Home Park | 1199 E. Santa Fe (near clubhouse) |
| Price Chopper | 830 E. Main St. (inside by Customer Service counter) |
| Metcalf Bank | 109 E. Main St. (next to ATM) |